Terms of Service

Welcome to Verenza (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website verenza.shop (the “Site”) and any related features, services, or products provided by us (collectively, the “Services”).

By accessing or using our Site, you agree to these Terms. Please read them carefully before making a purchase.

Section 1 – Eligibility & Use of the Site

You must be at least 18 years old (or the legal age of majority in your state) to access or purchase from this Site.
You agree not to use the Site for any unlawful purpose or in any manner that could damage, disable, or impair its operation.

You also agree not to use any automated system—such as bots, crawlers, or scrapers—to access or collect data from our Site without written permission.

Section 2 – Products & Availability

Verenza specializes in premium-quality blankets and comfort products designed for warmth and relaxation.
All product details, prices, and images are provided in good faith but may change without prior notice. We make every effort to display colors and materials accurately, though variations may occur due to lighting or monitor settings.

We reserve the right to modify or discontinue any product at any time without notice.

Section 3 – Orders & Payments

When you place an order with us, you agree that:

All information provided is accurate and complete.
You are authorized to use the chosen payment method.
Your order is subject to acceptance and availability.

We reserve the right to cancel or limit any order at our discretion, particularly in cases of suspected fraud, system error, or incorrect pricing.

All prices are in U.S. Dollars (USD), and applicable taxes are calculated at checkout. Payment methods accepted are those displayed on our Site.

Section 4 – Shipping & Delivery

We currently ship within the United States only.
All orders are processed within 1–2 business days (Monday–Friday), and standard delivery usually takes 3–4 business days.
You can expect your Verenza blanket to arrive within 4–6 business days from your purchase date.

Please ensure your shipping details are accurate. We are not responsible for delays or misdeliveries due to incorrect addresses.
For complete details, please refer to our Shipping Policy.

Section 5 – Returns & Refunds

Your comfort matters to us. If you’re not fully satisfied with your purchase, you may return unused or slightly used blankets within 30 days of delivery.

To qualify, items must be in good condition, clean, undamaged, and include original packaging. Customers are responsible for return shipping costs.

Once we receive and inspect your returned item, refunds are processed within 7 business days to the original payment method.

Please see our Return Policy for complete details.

Section 6 – Pricing, Discounts & Promotions

Prices are subject to change without notice.
Discount codes, promotional offers, or special deals cannot be combined or applied to past purchases.
We reserve the right to modify, suspend, or cancel promotions at any time.

Section 7 – Intellectual Property Rights

All content on this Site—including text, designs, logos, photos, and product descriptions—is the exclusive property of Verenza and protected under U.S. copyright and trademark laws.

You may not copy, reproduce, or distribute any material from this Site without our express written consent.

Section 8 – Privacy Policy

Your submission of personal information through this website is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
By using our Site, you consent to those practices.

Section 9 – Accuracy of Information

We make every effort to ensure all product information, pricing, and stock status are accurate.
However, occasional errors may occur. We reserve the right to correct any inaccuracies or cancel orders affected by such errors—even after an order has been placed.

Section 10 – Third-Party Services

Certain services, such as payment processing or shipping, may be handled by third-party providers.
By using these services, you agree to comply with their respective terms and privacy policies, which are independent of Verenza.

Section 11 – Limitation of Liability

To the fullest extent permitted by law, Verenza, its affiliates, and employees are not liable for any indirect, incidental, or consequential damages arising from your use of our products or Site.

In any event, our total liability shall not exceed the purchase price of the product involved in the claim.

Section 12 – Indemnification

You agree to indemnify and hold harmless Verenza, its owners, employees, and partners from any claims, damages, or expenses resulting from your misuse of our Site or violation of these Terms.

Section 13 – Governing Law

These Terms and any related disputes shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.
All legal actions must be filed in the state or federal courts located in Texas, USA.

Section 14 – Changes to Terms

We may update or revise these Terms periodically. Any changes will take effect immediately upon posting to this page.
By continuing to use the Site after changes are made, you agree to the updated Terms.