Privacy Policy

Thank you for choosing Verenza (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit verenza.shop (the “Site”) or make a purchase from us.

By using our Site, you agree to the terms outlined below.

Section 1 – Information We Collect

We collect personal information that you voluntarily provide when you:

Create an account or make a purchase
Subscribe to our newsletter or promotional emails
Contact us for support or inquiries

The information we collect may include:

Personal details: name, email address, phone number, and shipping/billing address
Payment information: collected securely through our payment partners (we do not store your full card details)
Order details: items purchased, delivery preferences, and transaction history
Technical data: IP address, browser type, operating system, and browsing behavior collected via cookies

Section 2 – How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate order updates, confirmations, and shipping details
Improve our products, services, and website experience
Send you promotional offers and updates (only if you opt-in)
Detect and prevent fraudulent or unauthorized activity
Comply with applicable legal requirements

We never sell or rent your personal information to third parties.

Section 3 – Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:

Remember items in your shopping cart
Recognize returning customers
Analyze traffic and improve website functionality

You can manage or disable cookies through your browser settings.
However, disabling cookies may affect certain features of our Site, such as checkout or account login.

Section 4 – Sharing Your Information

We share limited data only when necessary to operate our business effectively, including with:

Payment processors (e.g., Shopify Payments, PayPal) to process transactions securely
Shipping carriers (e.g., UPS, FedEx, USPS) to deliver your orders
Analytics and marketing partners (e.g., Google Analytics) to understand website performance

All partners are required to protect your information and use it only for the agreed purpose.

Section 5 – Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law.
You can request deletion of your personal data at any time by contacting support@verenza.shop.

Section 6 – Email Marketing

If you subscribe to our newsletter or marketing emails, we may send you updates about new arrivals, offers, and product launches.
You can unsubscribe at any time by clicking “Unsubscribe” in any email or contacting us directly.

We value your inbox and keep communication relevant and minimal.

Section 7 – Security of Your Information

We take reasonable technical and organizational precautions to protect your personal data from loss, misuse, or unauthorized access.
Our Site uses SSL (Secure Socket Layer) encryption to protect sensitive information during checkout.

Despite these measures, no online transmission is 100% secure. You share data with us at your own risk.

Section 8 – Your Rights

Depending on your state, you may have rights under laws such as the California Consumer Privacy Act (CCPA) or similar state regulations.
These rights may include:

Accessing the personal data we hold about you
Requesting corrections or deletion of your data
Opting out of marketing communications

To exercise your rights, please email us at support@verenza.shop. We’ll respond within a reasonable timeframe.

Section 9 – Third-Party Links

Our website may include links to external sites we don’t operate (such as Instagram, Facebook, or Pinterest).
We’re not responsible for the privacy practices of those third parties, so we encourage you to review their privacy policies before sharing any information.

Section 10 – Children’s Privacy

Our Site is not directed toward children under 13 years of age, and we do not knowingly collect data from them.
If you believe your child has provided us personal information, please contact us immediately to have it removed.

Section 11 – Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Any updates will be posted on this page with a revised “Last Updated” date.
By continuing to use our Site, you agree to the updated terms.